Operations guide
AI Center — people stay in control
AI Assistant helps retrieve and analyze information (read-only). Daily operations briefing and Guest Chat are add-ons. Approving a draft does not change bookings or rates by itself.
Audience: Owners, managers
StayLedger PMS

How to
- Open AI Center from the sidebar for AI Assistant, proposals, daily summary, and usage.
- AI Assistant: ask property questions—it does not create, change, or cancel bookings or refunds for you.
- Approving an AI proposal only records review. Change rates, promotions, or rooms in the matching operations module.
- Daily operations briefing (add-on): add verified recipient emails on AI Ops.
- Website guest chat is an add-on and needs activation. Zalo/Facebook: coming soon—not OTA Channel Manager setup.
Notes
- A locked module usually means a missing add-on or permission—not a login failure.
- The separate AI Assistant product (Facebook/Zalo) is not PMS Channel Manager.
This is the public website summary. The full training manual (with shift screenshots) is shared during onboarding.