StayLedger PMS docs
A production-aligned summary for hotel teams—same chrome as stayledger.io. It does not replace on-site training; a demo is still the way to see your property’s data.
This is the public website summary. The full training manual (with shift screenshots) is shared during onboarding.
Get started
Sign in, pick a property, read the dashboard.
Get started with StayLedger PMS
Sign in from a browser, pick the right property, then use the dashboard for today’s arrivals, departures, and work items.
Read guideShift operations
Reservations, front desk, rooms, and housekeeping.
Reservations, check-in, and guests
Create, confirm, check in/out, and keep guest profiles in one flow—without jumping between spreadsheets.
Read guideRooms, housekeeping, and maintenance
Room types and physical rooms live in Pricing & inventory. Housekeeping and maintenance live in Operations, tied to the room matrix.
Read guideFinance & reports
Record collections and review occupancy / revenue.
Payments, internal invoices, and reports
Record collections in the PMS, reconcile internally, then review revenue and occupancy in Reports. Vietnam e-invoicing (HĐĐT) is out of scope today.
Read guideAI Center
Read-only assistant; daily briefing and guest chat add-ons.
AI Center — people stay in control
AI Assistant helps retrieve and analyze information (read-only). Daily operations briefing and Guest Chat are add-ons. Approving a draft does not change bookings or rates by itself.
Read guideProperty admin
Users, settings, and product limits.
Users, roles, and property settings
Invite staff per property, assign roles, and configure hotel details from Settings—do not use platform-admin accounts for daily shifts.
Read guideCurrent scope — what is not in production yet
StayLedger runs core PMS operations. Some sales channels and tax documents remain out of scope—stated clearly so teams do not expect them.
Read guide