Legal
Pricing Policy
StayLedger pricing model aligned with the public Pricing page and standard plan configurations.
- Effective date:
- 2026-07-14
- Last updated:
- 2026-07-14
- Version:
- 1.0.0
Vietnamese and English versions are provided for convenience. The governing version, where required by contract or applicable law, will be identified in the relevant document.
Pricing model
StayLedger uses tiered PMS subscriptions (monthly VND list prices) plus optional add-ons. This website supports information, demos, quotes, contracts, and offline invoicing; there is no online checkout — paid activation is via sales/contract.
Current standard plans
- STARTER: ₫290,000 / month — up to 10 rooms, 1 property, 5 users
- GROWTH: ₫790,000 / month — up to 30 rooms, 2 properties, 10 users
- PRO: ₫1,990,000 / month — up to 80 rooms, 5 properties, 25 users
- BUSINESS: ₫3,990,000 / month — up to 150 rooms, 10 properties, 50 users
- ENTERPRISE: Contact sales — contract-defined room, property, and user limits; dedicated onboarding, data migration, SLA options, and custom integrations.
Limits
Each plan lists room, property, and user limits above. AI Guest Chat / AI Daily Briefing add-ons have separate quotas.
List price vs quote
Public prices apply to standard configurations. Enterprise, custom integrations, custom limits, and non-standard deployment require a quote.
VAT
Listed prices exclude VAT. VAT may be added under applicable rules and is confirmed in the commercial agreement.
Billing frequency and trials
Standard public plans are billed monthly. Annual billing on the Pricing page is ten monthly payments for twelve months of service (about 17% off). Listed prices exclude VAT. Standard trial access is 30 days for one property, with no credit card and no automatic renewal. Selected hotels in the Founding Hotels Program may receive up to 90 days with guided onboarding. Custom integrations and complex migration are excluded unless separately agreed.
Promotions
Promotions, if any, have their own terms. Founding Hotels participation is selection-based, has no automatic renewal, and converts to paid service only after customer confirmation.
Plan changes and partial-period billing
Plan changes go through sales or support. Partial-period billing and over-limit handling follow commercial agreements.
Add-ons and third-party fees
- AI Guest Chat GC Lite: ₫490,000 / month — 500 conversations/month/property
- AI Guest Chat GC Plus: ₫990,000 / month — 1500 conversations/month/property
- AI Guest Chat GC Scale: ₫1,890,000 / month — 4000 conversations/month/property
- AI Daily Briefing: ₫390,000 / month — daily summary and alert drafts per property (1 run/day)
- Booking Engine basic: coming soon — no public list price
- Channel Manager channel_manager_basic: coming soon
Price changes
StayLedger may update list prices. Existing subscribers are notified per contract; grandfathering applies only when contracted.
Enterprise / contracts
Executed contract pricing prevails over marketing pages if they differ.
Pricing discrepancy
If you see a conflict between the website and a quote, contact sales via the contact form or [email protected].
Contact sales
Use the Contact / demo request page on stayledger.io or email [email protected].