Security designed for hotel operations
StayLedger applies security controls suited to hotel operations—and we can walk through the details during a technical evaluation or deployment.
Role-based access
Owner, manager, and staff roles with permissions scoped to each property.
Audit logging
Important actions recorded for accountability and incident review.
Controlled backups
Scheduled database backups with a documented restore process.
Multi-tenant isolation
Account and property scoping so teams only see their own data.
Protected guest documents
ID images and documents served through authenticated access — not public URLs.
Security practices in detail
Expand each topic for how StayLedger handles access, logs, backups, and guest documents today.
Access control
Role-based permissions scope users to the properties and functions they need. Owner, manager, and staff roles are enforced in the PMS API — not only in the UI.
Audit logs
Important operational actions are recorded with actor, timestamp, and context to support incident review and accountability.
Backup and restore
Production databases are backed up on a schedule with a documented restore process for operations.
Guest document protection
Guest ID images and documents are served through authenticated API access, not public URLs. Staff must be signed in with appropriate permissions.
Data location and hosting
StayLedger runs on secured cloud infrastructure with health checks, safe deployments, and monitoring. We do not claim third-party certifications unless explicitly published.
Security contact
Report a security concern to [email protected]. We review reports and respond according to our operations process.
See StayLedger security in context
Walk through access control, guest documents, and daily operations on a short demo.