One system for the whole team
Front desk, housekeeping, managers, and finance share one data source — fewer spreadsheets and side chats.
StayLedger PMS + AI
Built for everyday hotel operations
Front desk, room status, housekeeping work, payments, reporting, multi-property management, and the AI Center—on one unified system.
What makes StayLedger stand out
The differences that keep hotel operations clearer every day — not just another module list.
Centrally updated for the team
Room status, reservations, and tasks update in the same system so shifts stay aligned.
Vietnam-first
Vietnamese UI, VND pricing, and workflows built for local hotels and homestays.
AI that assists operations
AI Assistant for staff; guest chat and Daily Operations Briefing are clearly labeled add-ons when you are ready.
Front desk operations
Keep bookings, guests, and check-in flowing without spreadsheet handoffs.
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Bookings
Create, change, check in/out, move rooms, and handle no-shows in one front-desk flow.
Guest profiles
Contacts, stay history, and notes in one place — ready for returning guests.
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Check-in & guest folio
Assign rooms, verify guests, and open the stay record in a single step.
Rooms & housekeeping
Room status, cleaning tasks, and maintenance stay synced with the front desk.
Rooms & rates
Room types, rate plans, and availability from the same operational view.
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Housekeeping
Task lists, priorities, and room status updates synced with reception.
Maintenance
Room-linked tickets with clear status tracking for engineering staff.
Finance & reporting
Payments and daily numbers without rebuilding Excel at close of day.
Payments
Record collections, service charges, and payment status inside the PMS. Electronic invoice issuance is outside current scope.
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Reports & analytics
Revenue, occupancy, guest, and payment analytics, plus property performance — all on one dashboard instead of five spreadsheets.
AI Center
AI that supports staff and guests—with a clear split between included PMS capabilities, add-ons, and coming-soon channels.
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AI Assistant
Staff can ask operational questions, retrieve property information, and get analysis support inside admin—included with PMS. Important operational changes still need authorized confirmation.
View PMS plansFeatured
AI Guest Chat
Website guest chat against your configured knowledge base—requires activation. Zalo and Facebook: coming soon. Billed per conversation.
View Guest Chat pricingDaily Operations Briefing
A daily property summary and review-only drafts for authorized owners/managers—₫390,000/month add-on per property.
View Daily Briefing pricingControl & security
Protect access and keep an audit trail of important actions.
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Roles & audit trail
Property-scoped permissions and logs for critical operational actions.
Data protection
Tenant isolation, controlled backups, and protected guest documents — see Security.
View securityReady to see StayLedger in your hotel?
Book a demo—walk through front-desk and housekeeping flows for your property.