Rooms, housekeeping, and maintenance

Room types and physical rooms live in Pricing & inventory. Housekeeping and maintenance live in Operations, tied to the room matrix.

Audience: Managers, housekeeping, maintenance

StayLedger PMS

How to

1. Set up room types (code, nightly rate, occupancy), then create rooms one-by-one or in bulk.
2. The sales calendar shows sellable inventory by date and type—separate from room status (clean / dirty / maintenance).
3. Housekeeping uses Operations → Housekeeping: filter tasks and mark Complete so front desk gets a clean room.
4. Issues go to Operations → Maintenance. Creating a ticket can set a room to Maintenance; resolving it can return the room to clean.
5. The room matrix gives front desk and housekeeping the same day view.

Notes

• Completing a housekeeping task does not unlock a room in Maintenance—use the Maintenance tab.
• STAFF can usually view maintenance lists; creating or resolving tickets needs room-update permission.

This is the public website summary. The full training manual (with shift screenshots) is shared during onboarding.